We received this lovely email from a customer yesterday and we're so touched we thought we'd put it on the blog. We always publish
testimonials on our website but when somebody has taken the time and effort to write such kind words we feel we need to share them :
Hi Chris - just to say thanks very much for the prompt delivery - package arrived safely and I'm scribbling away! I also wanted to say how refreshing it is to deal with a company that makes a real effort to leave a customer feeling valued - your slick ordering system, and the lovely touch of including a bar of Fairtrade chocolate with the delivery, really does work. In these recessionary times the difference between a business just hanging on and comfortably surviving can be a fine line, and wee touches like you've demonstrated can make all the difference. Good luck to you!
Regards
J. MacPherson
How kind is that? Sets the positive tone for the day.
Our fabulous Christmas window in the Home store on Bold Street is now in place. We feel so festive!
Christmas gets started this weekend in Liverpool with the launch of the Winters Trail. Come along for abit of penguin spotting from 22nd November, where you will be able to take a look at the beautiful wintry penguins that will be in various places around the city - including Utility on Bold Street! We will have lots of penguin products for you to take home instore and on the website, including these sweet ceramic Go Penguins characters in various colours.
Check out our friends at www.furnish.co.uk who have great selection of design goodies for house and home, that now include Utility products. You can also find inspiration for new projects and ask questions in the forums.
We love these gorgeous lambswool cushions by Donna Wilson. Each is hand knitted in Scotland and comes with a duck feather pad. Perfect for snuggling up with on cold winter nights.
Congratulations to lovely Andrea who won the Uten.Silo Wall Storage Unit in out golden ticket competition at our 10th Birthday Party! What a stylish way to store all those household bits and bobs.
Liverpool's favourite piece of public art has gone all soft! Cuddly Superlambanana is the new soft toy version. At £19.95 this is this years must have toy for all Liverpool kids - young and old!
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