A Cautionary Tale

We've had a number of customers recently who have advised us of a couple of internet retailer who failed to deliver their items because they've 'disappeared'! This is a cautionary tale to all. So often web only retailers spin out the same yarn that they keep costs down so can pass on the discount to customers. This is a fallacy. In these recessionary times many suppliers are now wising up to the fact and will not deal with web only retailers (they don't want to take risks either) and so the website supply has dried up. We've even had one web company try to purchase items from us because the supplier wouldn't supply them! We can only reiterate the importance of dealing with a web company of integrity and, preferably, bricks and mortar stores too.